This is an intro presentation to a lwb app.
This course is designed for people working in restaurants, cafés, or bars who want to improve their English through real-life situations. Step by step, you will learn how to welcome guests, take orders, serve food and drinks, and handle common interactions in a polite and professional way. What you will learn: Greeting and seating guests – simple, friendly phrases to make visitors feel welcome. Taking orders – how to ask about food and drinks, clarify details, and respond naturally. Serving food and drinks – useful expressions for delivering meals and drinks with care. Checking in with customers – ways to make sure guests are comfortable and satisfied. Handling complaints politely – phrases to apologize and solve problems with confidence. Presenting the bill and payment – professional language for the end of service. Useful vocabulary – food items, utensils, adjectives (spicy, sweet, rare), and key verbs. Politeness and cultural phrases – how to use “please,” “thank you,” and “excuse me” in a natural, non-robotic way. **By the end of the course, you will be able to communicate confidently with customers in English, provide excellent service, and create a positive dining experience.